National event staffing · Since 2005

Staffing that turns foot traffic into qualified leads.

Vetted, trained trade show models and brand ambassadors — booked and fully managed for you in 25+ cities nationwide.

See our talent
TSM trade show model
Trusted by the brands you already know
OmegaMarvelKellogg'sFerrariTimberlandPez
Why brands trust us

Why brands trust TSM Agency

Woman-Owned

A woman-owned talent agency co-founded by Caryn Hanna, a former professional model.

Founded 2005

More than 20 years of trade show and event staffing experience.

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Events Staffed

More than 2,000 trade shows, conventions, and promotional events staffed across the United States.

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Talent Network

Over 2,000 experienced trade show models, brand ambassadors, and promotional staff across 25+ U.S. cities.

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Rated on Google

Rated 5.0 stars on Google Reviews based on verified client feedback.

MPI Member

A member of Meeting Professionals International (MPI), the largest global community of meeting and event professionals.

$1 Million Insurance Coverage

Fully insured with $1M per occurrence and $2M aggregate general liability. Certificates of insurance available on request.

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City Markets

Local talent in every major U.S. convention city, eliminating travel expenses, with staff who know the venue.

What our staff do

Expert event staffing solutions

From the moment attendees walk up to the second they leave with your brand in mind — our talent turns a busy floor into qualified pipeline.

The real math

Sending your own team costs more than you think.

You're paying their salary that week either way. Add up everything else and booking TSM is usually the cheaper way to staff a booth — and the better one.

Sending your own staff

Airfare, airport transfers, hotels and per diem — for every person you send.

A full week of their loaded salary, which you're paying whether they're working the booth or at their desk.

The work they're not getting done back home while they're on the floor.

The hours someone burns booking travel, building the schedule, and managing the team on-site.

And they still aren't event pros — qualifying booth traffic isn't their day job.

Booking TSM
Recommended

A day rate — and because talent is local in 25+ U.S. cities, often no travel at all.

Vetted professionals who staff booths for a living, briefed on your brand before the doors open.

One dedicated account executive scopes the team and runs it on-site.

Your core team stays at their desks doing the work only they can do.

Coverage from open through show close — never an early walk-off.

Same booth. Lower true cost. Sharper people out front.
What clients say

The floor speaks for itself.

★★★★★

"We will never fly our own employees to work a show again. Professional models were far better at generating leads — well prepared, dressed professionally, and high-energy every day."

Mason Painter
Verified Google review
★★★★★

"The best model staffing agency we have ever worked with — prompt and professional. We only had two days to staff two models, and they had our models the same day."

Patty Collins
Verified Google review
★★★★★

"TSM is our go-to. The models always come prepared and on time, and our booth is always packed."

Zoe Clegg
Verified Google review
★★★★★

"We have never received so many leads as we did this year at the World of Concrete Show… they performed above and beyond our expectations."

Evelyn Vang
Verified Google review
Why TSM is different

AI does the homework. A human makes the call.

Most staffing agencies email you a roster and hope. TSM runs one connected system where AI is the backbone that makes our people better — it does the research and the legwork so our account executives and our talent show up sharper and better prepared than anyone else on the floor. People still make every call that matters.

Compile
Quote
Curate
Brief
Remind
Perform
Review
AI compiles · you confirm

Smart Quote

Describe your event once and our AI compiles everything into one place — venue, dates, booth size, roles, and the intelligence around your show. Your dedicated account executive uses it to build an accurate quote fast and to start lining up the right talent for your booth.

Venue & hall Dates & booth size Roles & show intel
Start a Smart Quote →
Human-led

You choose from a vetted short list — not a directory

The talent you see has been interviewed and matched to your brand and event by your account executive — chosen for your booth, never a roster dump or whoever happened to be free.

Standard

Trained talent, required reading

Every TSM contractor agrees to published talent guidelines and a code of conduct before they represent you — professionalism, punctuality (on-site 15 minutes early), brand alignment, floor conduct. Training is the standard, not an upsell.

AI-assisted

The Client-Intelligence Brief

Before the show, our AI assembles each model a brief on your brand, products, talking points and audience. They study it in the portal — so the person at your booth sounds like they work for you, not a temp who showed up that morning.

Built with you

A real event brief for you, too

You get your own brief to review and shape — talking points, products, dress code, goals. A sharp brief turns a staffed booth into a selling booth, and we build it with you.

Automated

Proactive communication that prevents no-shows

Multiple automatic touchpoints in the run-up to your event, plus a firm confirmation before doors open, keep your team locked in and protect a replacement window if anything changes. Your booth is covered, not crossed-fingers.

AI + Human

Two-way reviews after every event

Clients rate talent and talent leave feedback; strong reviews raise a model’s priority for future bookings. The people you’re offered have continuously earned their place.

Compile, quote, curate, brief, remind, perform, review — one connected system, run by people. That’s why a TSM booth runs sharper than a booth that’s merely staffed.

Good to know

Event staffing FAQs

Two to four weeks is ideal, but we regularly fill last-minute requests. Availability varies by city and show dates — reach out and we'll tell you what's possible.

Yes. We have an established roster of trained talent in 25+ U.S. markets and can often accommodate additional cities on request.

The event, city, dates, the roles you need, and roughly how many staff. The more you share, the faster and more accurate your quote.

Absolutely. Our staff handle greeting, lead retrieval, product demos, and badge scanning — trained on your messaging beforehand.

Trade show models, promotional models, spokesmodels, brand ambassadors, product demonstrators, bilingual staff, and team leads.

We build in backups and a dedicated coordinator manages every booking, so a replacement is arranged fast with zero stress for you.

Caryn Hanna, Owner of TSM Agency
Caryn Hanna
Owner
A note from our owner

Let's make your next event unforgettable.

A note from our owner Caryn Hanna

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